Questions & Answers

These three services are very similar but sometimes offer slightly different channels and movies. Click here to compare IPTV Plus, NitroTV and Radiosity.

We are committed to help our community and giving you the choice to drink or donate your alkaline water to those in need is a great way to help. Click here to learn more.

To establish service, you will need a high speed internet connection and any of the devices that are compatible with the service you are purchasing, such as a smartphone or television. To see if your device is compatible with IPTV Plus, NitroTV and/or Radiosity, Click here to review our comparison page.

Activation is quick and easy. Upon payment, we will email instructions so that you’re up and running in no time.

You can renew service at any time by going to our order page.

Not usually. Our service provides hundreds of channels but you may still need to invest a TV tuner box to view channels local to your area. Included are local channels for cities that may or may not fall in your time zone.

NitroTV includes a number of popular local channels but we cannot guarantee your specific area is included.

There are absolutely NO REFUNDS; all sales are final.

There are absolutely NO TRANSFERS. You may not transfer credits between services. For example, if you purchase a month of Radiosity, you cannot transfer your used or unused credit to IPTV Plus and vice versa.

You may cancel at any time without penalty. You are not prorated for unused days in a month.

There’s nothing more important to us than superior up time and reliability. Like any other service, there may be intermittent issues with one or more channels, but overall we are committed to providing continuous service. If you experience any issues, be sure to reach out to us.

Absolutely. Many people misunderstand the fundamental difference between streaming and downloading. While streaming allows you to watch live and prerecorded content on-demand, it never downloads the content in its entirety, which is illegal if it doesn’t belong to you. It is similar to music streaming, except you are viewing and listening to video streams instead of audio. Downloading on the other hand is illegal unless you purchase the content. Our service is not designed to download, only stream.

For IPTV Plus, yes, each subscription includes up to three (3) Android-enabled devices.

For NitroTV, yes but you may only run a single device in your home at once unless you purchase a multi-device plan. (Note: violations of this may result in a ban of service.)

For Radiosity, no, each subscription is tied to a single device. If you would like to enable multiple devices, you will need to purchase multiple subscriptions.

Questions?

Still not sure about burning your cable bill? Learn more about our services on our FAQ page.

Compare IPTV Plus, NitroTV and Radiosity here.

Privacy & Security

We never sell your personal information to third parties. All data transmitted is encrypted for your privacy.

Stream TV & Water!

Learn how we are helping communities. Drink or donate your alkaline water and we'll send your IPTV Plus credits for free!

Questions & Answers | IPTV-Plus